Technical support engineer trainee jobs at Red Hat in Pune. Apply now to gain hands-on experience, global exposure, and career growth opportunities.
Job Overview
| Company Name | Red Hat |
|---|---|
| Position | Technical Support Engineer Trainee |
| Location | Pune – Tower 6 (Onsite) |
| Experience | 0-1 years |
| Qualification | Bachelor’s degree in Computer Science, IT, or related field |
| Skills | Communication, Time Management, Data Analysis, Linux Basics |
| Batch | 2023/2024 |
| Salary | Best in Industry |
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About Red Hat
Red Hat is the world’s leading provider of enterprise open-source solutions, delivering Linux, cloud, container, and Kubernetes technologies. With operations in 40+ countries, Red Hat fosters an open and inclusive workplace where creativity and collaboration thrive.
Job Description & Responsibilities
- Verify, organize, and update customer contact information.
- Guide customers in registering and using the Red Hat Customer Portal.
- Address basic customer queries related to Red Hat subscription models.
- Provide support for basic issues with Red Hat Enterprise Linux.
- Follow up with customers on submitted technical issues.
- Collaborate with diverse, talented associates globally.
Eligibility Criteria
- Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
- Skills Required:
- Excellent written and verbal communication skills in English.
- Strong time management and data analysis abilities.
- Willingness to learn and collaborate within a team environment.
Why Join Red Hat?
- Gain technical expertise with mentorship from senior professionals.
- Work on real-world projects within the marketing and sales funnel.
- Enjoy professional development, social engagement, and networking opportunities.
- Experience an inclusive environment where your ideas are valued.
How to Apply?
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